Eating Crow, the art of apology
“I recently had the opportunity, responsibility and privilege of apologizing to a colleague.” “You mean you HAD to apologize to someone, right?” “Well, I didn’t [...]
“I recently had the opportunity, responsibility and privilege of apologizing to a colleague.” “You mean you HAD to apologize to someone, right?” “Well, I didn’t [...]
The British monarchy is known as a bit stuffy, centuries-old institution that is much revered by the British people. It was almost beyond criticism. But [...]
Everyone tells stories. Not everyone uses stories. Stories existed long before recorded history. Human life is narratively grounded; we have always had stories to interpret [...]
"Leadership involves leading." I read that somewhere and it's true enough, but leadership also involves implementing change. Sometimes (often?) change has a way of generating resistance [...]
If you change the context, you change the meaning of something. For example, if you desire more clarity, add contrast. Contrast creates clarity. Watch the video. [...]
Communication is more that speaking words. It’s more than just delivering content. Consider Albert Mehrabian, Professor Emeritus of Psychology at UCLA, who has become known [...]
I won’t say I’ve heard it all, but I have heard a lot when it comes to “Why I don’t give much praise.” It’s interesting [...]
Solid self-esteem does not negate the need for outside affirmation and praise. It’s the feel-good reward for the do-good activities and results. Affirmation is asserting [...]
One of the secrets to human performance is hidden in plain sight. That is, most don’t see it or they ignore it. The amazing part [...]
Are not. Am too. Are not! Am too! That's an argument no one wants to have. With good reason. It's going nowhere. Good arguments, or passionate [...]