Communication

/Communication

Eating Crow, the art of apology

By | July 2nd, 2018|Character, Communication, Life|

“I recently had the opportunity, responsibility and privilege of apologizing to a colleague.” “You mean you HAD to apologize to someone, right?” “Well, I didn’t [...]

Criticism – can you take it?

By | May 1st, 2018|Communication, Competence, Thinking Differently|

The British monarchy is known as a bit stuffy, centuries-old institution that is much revered by the British people. It was almost beyond criticism. But [...]

You need a better story

By | May 3rd, 2016|Communication, Leadership|

Everyone tells stories. Not everyone uses stories. Stories existed long before recorded history. Human life is narratively grounded; we have always had stories to interpret [...]

Resistance or a third-order linear partial differential equation?

By | January 21st, 2016|Communication, Competence, Leadership, Strategy, Thinking Differently|

"Leadership involves leading." I read that somewhere and it's true enough, but leadership also involves implementing change. Sometimes (often?) change has a way of generating resistance [...]

Context matters

By | July 6th, 2015|Communication, Life, Thinking Differently|

If you change the context, you change the meaning of something. For example, if you desire more clarity, add contrast. Contrast creates clarity. Watch the video. [...]

Do you communicate with authenticity?

By | June 30th, 2015|Communication, Leadership|

Communication is more that speaking words. It’s more than just delivering content. Consider Albert Mehrabian, Professor Emeritus of Psychology at UCLA, who has become known [...]

Mythbusting: why executives don’t give more praise

By | May 28th, 2015|Communication, Leadership|

I won’t say I’ve heard it all, but I have heard a lot when it comes to “Why I don’t give much praise.” It’s interesting [...]

Better praise for better performance: 5 tips for improvement

By | May 25th, 2015|Communication, Leadership|

Solid self-esteem does not negate the need for outside affirmation and praise. It’s the feel-good reward for the do-good activities and results. Affirmation is asserting [...]

In praise of praise

By | May 20th, 2015|Communication, Competence, Leadership, Life|

One of the secrets to human performance is hidden in plain sight. That is, most don’t see it or they ignore it. The amazing part [...]

A good argument is a good thing

By | May 20th, 2013|Communication, Competence|

Are not. Am too. Are not! Am too! That's an argument no one wants to have. With good reason. It's going nowhere. Good arguments, or passionate [...]

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